I have always been fascinated with the hospitality industry. From the moment I turned 16, I have been working at Pennyhill Park Hotel and Spa, learning the ways of waitering and customer service. Going into work knowing I’ll be interacting with customers and giving them a wow experience is why I love doing what I’m doing and my dedication has allowed me to progress to higher roles in the industry.

I have explored many of the ever-growing fields in hospitality, previously studying Catering and Hospitality in College. From this, I learned the ways of both front and back of house which included tasks such as cooking the foods, as well as serving the foods and many more front of house duties. Studying this at college has given me a huge insight into the career path I wanted to take, especially after doing my college work experience at The Ritz, London and getting to see how flawless and professional the front of house was run. That, and previous experiences; I found that I preferred and enjoyed the customer-facing side of things, thriving in all types of environments and working effectively with colleagues.

So far in my career, I’ve been extremely fortunate to have had opportunities such as taking part in the Nestle Touque D’or & Heat, Jersey competitions, allowing me to show, as well as obtain new skills to aid me in the industry, including: leadership, good-communication and guest focus, as well as others. I believe that ownership and personal drive are fundamental to self-development but equally important is the opportunity to work with those around me; sourcing new skills and sharing them, is what teamwork is for me.

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